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Business In The Spotlight: Meritan, Inc.

4/6/2021

 
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Name: Chessie Hayes

Email: chessiehayes@meritan.org

​​Business: Meritan, Inc.
What is the backstory of your business?
-When?
Meritan was founded May 6, 1961.
-Why?
We were chartered by the State of Tennessee as “Senior Citizens Center,” as a result of the recognition of a need to organize and centralize the work of clubs and churches which were beginning to try to address the needs of elderly Memphians. We began providing older Memphians with social, health-related, and recreational services.
-How?
Meritan began with a group of seniors meeting in a local church. Throughout the years, our services have adjusted to meet the needs of the communities we serve. Our programs expanded from in-home supports to seniors to also serve medically fragile and at risk foster children, senior employment services, residential services to adults with intellectual and developmental disabilities, skilled home health services and an elder abuse response program. Most recently, we have added COVD testing and vaccinating to our response.

Tell us your role in the business.
I am the current Director of Development at Meritan. I am responsible for all fundraising, communications, and marketing efforts through social media and digital marketing, written solicitations, grant writing and compliance for corporations/foundations, special events, corporate donors, and other community fundraising events. I am also responsible for external community relationships, volunteer coordination, and public relations.

What are the biggest challenges? 
Currently, one of our biggest challenges would be staffing for our In-Home and Community Based Services. We are in high need for home care specialists to help take care of our elderly clients, especially during the pandemic. For more information, please go to www.Meritan.org/careers.

What are the biggest rewards? 
Our biggest reward currently is having the opportunity to vaccinate people in their homes and bridging the gap. On March 16, 2021, Meritan began its homebound COVID-19 vaccinations program thanks to a grant from the Tennessee Association for Home Care. The Tennessee Association for Home Care (TAHC) received a grant from the Tennessee Commission on Aging and Disability (TCAD) to vaccinate homebound people in the TCAD programs that include home-delivered meals, OPTIONS, and the Family Caregiver Program.

How does your business give back to the community? 
Meritan is a nonprofit dedicated to providing health and social services to more than 1,600 Mid-Southerners annually who experience a renewed sense of self-worth, celebrating 60 years this year. Founded in 1961 to address the critical need of the elderly, Meritan was founded as the result of the recognition of a need to organize and centralize the works of clubs and churches. Meritan provides an array of programs for diverse groups including, frail and homebound seniors, children in foster care, services to victims of elder abuse, senior employment, and persons with intellectual and developmental disabilities.

If your business is in Germantown, why did you choose Germantown?
We are in Downtown Memphis, 345 Adams Avenue. We moved to our Downtown Memphis location in December of 2017 because we wanted to be closer and more accessible to the clients that we serve.We chose to join the Germantown Chamber because many of our volunteers, donors, and supporters live in Germantown, TN.

Has your business received any recommendations or awards?
Yes, we have received:
○ TopWorkplace award for 2013, 2014, 2015 and 2016, 2018,2019, 2020 ○ TopWorkplacesWoman-Led Culture Excellence Award, 2021
○ “FlexibleWork Place” TopWorkplace Commercial Appeal award, 2016
○ cityCURRENT Nonprofit of the Year Award (with a budget greater than $5 million) in December 2018
○ COA Accreditation
○ ACHC Accreditation
○ Staff Awards -
■ Melanie Keller- Superwomen in Business and Health Care Heroes by the Memphis Business Journal
■ Dona Futch - TNCO Manager of the Year Eastern TN, 2018
■ Liz Dayton, RN, 2018
■ Chessie (Biggam) Hayes: AFP Global Outstanding Young Professional 2020, Greater Memphis Chamber’s Young Memphis Class of 2020, Award Memphis Flyer Top 20<30 Class of 2019
■ Kyle Eaton, Memphis Business Journal’s Top 40 Under 40 Class of 2020
■ Patti Kesler, The Daily Memphian’s CFO of the Year, 2020

How has being a Chamber member helped your business?
Being a Germantown Chamber member has allowed us to increase our visibility, exposure, and business networking connections in the city of Germantown and surrounding areas.

Is there anything else you would like to add about your business? 
Although Meritan’s headquarters is located in Downtown Memphis, we are a regional nonprofit organization that provides programming in 4 states, which include Tennessee, Arkansas, George, and Mississippi. In Mississippi, we are known as Apelah, which is a subsidiary of Meritan.

Business In The Spotlight: Chris Hope Foundation

3/29/2021

 
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Christopher B. Hope

516 Tennessee St #418
Memphis, TN 38103

​(800) - 807- 4673

chris@chrishopefoundation.org
Name:  Christopher B. Hope
Email:    chris@chrishopefoundation.org
Business:  Chris Hope Foundation (non-profit)
 
What is the backstory of your business?
 
When?
In 2015, the Chris Hope Foundation, a non-profit was established - dedicated to touching patients’ lives and empowering the families of those battling childhood cancer and other pediatric illnesses.
 
Why? 
I’ve always had a desire to help others. After realizing there were other needs outside of the medical aspect, I wanted to help provide both emotional and financial support to families who were facing one of the greatest fights of their lives.
 
How? 
With a dedicated group of volunteer staff and workers, we coordinate and administer resources acquired through sponsorships, donors and annual fundraising events.
 
Tell us your role in the business?
My role in the business is CEO/Founder. I can also be found working in every aspect of the business to ensure quality performance.
 
What are your biggest challenges?
One of my biggest challenges is acquiring and maintaining the necessary sponsors and donors to help fund our efforts in assisting families.    
 
What are your biggest rewards?
I am greatly rewarded when a life has been changed, a smile has been made, and a family has been helped through the aid and assistance of the CHF foundation.
 
How does your business give back to the community?
The Chris Hope Foundation has provided people with temporary housing, granted wishes for children in hospice, offered scholarships to teenage cancer survivors and organized community events advocating for pediatric cancer awareness and research.
When opportunity presents itself, CHF is always up for the challenge. The winter snowstorm 2021 caused serious issues in the Memphis area, including a water crisis.  CHF took the necessary steps to find a supply of bottled water outside of Memphis and provided it to the St. Jude Tri Delta Place housing facility, the Le Bonheur FedEx House, and Le Bonheur’s child life Delivering the bottled water created a multitude of smiles and brought joy to these individuals and facilities that provide top-notch care for children and their families.
During that same time period of inclement weather (snow, ice and freezing temperatures), two 53' UPS trailers of meal kits were stuck in Memphis and unable to be delivered to the shipper's customers across the country. The shipper decided to donate all of the meal kits locally. Being a UPS employee, they asked me to help make it happen. The CHF team jumped into action and successfully transferred 1,700 boxes packed with over 5,000 pre-packaged meals to the Mid-South Food Bank and eight other community organizations. We felt the opportunity to help was critical at a time when so many individuals and families are facing challenges brought about by the pandemic and the extreme winter situation in Memphis.
We were happy to be of service to others in our hometown!
 
Has your business received any recommendations or rewards?
In 2016, the Chris Hope Foundation was recognized among the Top Three Nonprofits in the Memphis Community by the Tri-State Defender.
 
Recently, on February 4, 2021, I was inducted into Marquis Who’s Who – a publication that  chronicles the lives of the most accomplished individuals and innovators from every significant field of endeavor.
 
I have attributed my professional success to my passion and my caring heart.
 
How has being a Chamber member helped your business?
The Chamber has helped us with our branding efforts and has been a support to the foundation by posting CHF’s information on various social media platforms. We were also spotlighted on the Philanthropic Thursday issue with information regarding our upcoming bowling event on April 24, 2021.
 
Is there anything else you would like to add about your business?
The CHF Family House opened its doors September 5, 2020. The house is free of charge to families when they don’t otherwise qualify for hospital-provided housing.
Many hands and hearts helped create the CHF Family House and we continue to maintain to ensure every family is comfortable and enjoy their home away from home.
 
As a result of the exceptional work of the CHF team, I have proudly witnessed the foundation grow from two volunteers to more than 50 active volunteers. Looking toward the future, I plan to hire full-time employees at the Chris Hope Foundation so that we can expand our services and operate on a nationwide level.

Business in the Spotlight: Edward Jones Investments, Tom Shelley

3/15/2021

 
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Thomas W Shelley

7730 Wolf River Boulevard
Suite 107
Germantown, TN 38138

​(901)- 751-1212

thomas.shelley@edwardjones.com

What is the backstory of your business?
Edward Jones was founded in 1922 and has built its business around establishing offices with one financial officer and one business office administrator. Our goal is to build relationships with our clients using our established process to help them reach their life goals.

Tell us your role in the business.
I serve as the financial advisor to our clients here in Germantown and the surrounding area.

What are the biggest challenges?
Getting the message of what we can accomplish together out to the public.

What are the biggest rewards?
We very much enjoy building relationships with our clients and partnering with them to reach their goals.

How does your business give back to the community?
Edward Jones has been a long time supporter of The Alzheimer's Association, Toys for Tots, and other local initiatives.

If your business is in Germantown, why did you choose Germantown?
Germantown is a thriving, vital part of the Mid South. We feel we can walk along side residents of the area through their entire financial journey.

How has being a Chamber member helped your business?
The Germantown Chamber has been an essential part of our effort to build credibility and trust as we strive to serve everyone we encounter. 

Is there anything else you would like to add about your business?
We are proud to be an active member of the Germantown business community and look forward to many years of success together!


Learn more about Tom Shelley and how to connect with him here:
https://www.edwardjones.com/us-en/financial-advisor/thomas-shelley

Business in the Spotlight: FordHarrison, LLC

3/8/2021

 
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​Name:  Russell Jackson – Partner, FordHarrison LLP
Email:  rjackson@fordharrison.com
Business:  FordHarrison LLP, a national labor and employment firm, representing employers.
 
What is the backstory of your business?
  • When? FordHarrison was founded in 1978 in Atlanta, Georgia.  The firm merged with a local firm and opened the Memphis office in 1997.  I joined the firm in 2016, but I have been practicing for 13 years, having worked at another labor and employment firm prior to joining FordHarrison.
  • Why?  I joined FordHarrison because of the firm’s excellent reputation for client service, as well as the quality of attorneys in the firm, specifically those in the Memphis office with whom I have the pleasure to work. We only represent businesses, and I enjoy helping those businesses in a wide array of industries by problem solving and counseling through complex issues concerning the employment relationship, as well as defending our clients against claims of discrimination, harassment, retaliation, wrongful discharge, restrictive covenants, and wage and hour violations. 
  • How?  Our firm has offices across the country, so
    I am in a great position to help clients not only with matters locally and throughout the state, but also to call on my colleagues to help them no matter where a challenge may arise. First and foremost, I believe in being extremely responsive and providing excellent communication with my clients, which involves listening every bit as much as providing my expertise. Also, having worked in-house, I understand through personal experience how clients’ legal and HR departments operate, which helps me to effectively address their needs.
 
Tell us your role in the business.
I was recently named Managing Partner of our firm’s Memphis office, which is located in East Memphis on the Germantown border.  In my role, I assist businesses through advice on employment issues, as well as defending them at the local, state, and federal level against claims concerning the employment relationship – e.g., discrimination, harassment, retaliation, wrongful discharge, wage and hour violations, etc.
 
What are the biggest challenges?
Some of the tougher challenges are in helping clients with a national presence keep up with an ever-changing landscape of employment laws across the country. This has been a particular challenge over the past year as employers manage their businesses during COVID. Laws and restrictions to employers differ across industries, as well as states and even municipalities. Fortunately, our firm has excellent resources and a wealth of knowledge across our offices nationwide, so we’re able to help our clients deal with these kinds of issues.
 
 
What are the biggest rewards?
Personally, the biggest rewards are seeing my clients realize a particular success.  Whether that’s fighting off a lawsuit, a complaint from a government agency, or dealing with a wage and hour audit, the reward is a happy client. The relationship I have with my clients is incredibly important to me, so their success is my reward.  That being said, when I am involved in litigation against an aggressive plaintiff’s attorney or dealing with a particularly thorny issue, I very much enjoy discussing the strategy and the details and trying to win, however a win may be defined by the client. 
​  

How does your business give back to the community?
Our attorneys and staff donate their time, energy, and resources to improve the quality of life in the local communities where we live and work. In addition to public service through volunteering and fundraising for local and national charitable non-profit organizations, our lawyers also provide pro bono legal services to non-profit organizations all over the country.  We believe our lawyers have a professional responsibility to provide legal services to those of limited means, and that pro bono service is an opportunity for the professional development and growth of all lawyers.
 
FordHarrison partners and associates throughout the firm serve as national labor and employment counsel on a pro bono basis for Habitat for Humanity International and Habitat affiliates located near our firm’s offices across the country. FordHarrison has donated over 5,000 billable hours to the organization since establishing the relationship in 2007.
 
For the past three years, we have dedicated our annual holiday card to celebrate our long-term pro bono partnership with Habitat for Humanity International and allowed recipients to participate in an interactive fundraising campaign.
 
Locally, our firm’s attorneys and staff contribute resources to charitable organizations, whether that is through our annual donations to the Mid-South Food Bank, participation in charity fundraisers, or serving on the boards of non-profit organizations.
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Russel Jackson-Partner, FordHarrison LLP
If your business is in Germantown, why did you choose Germantown?
While our firm’s Memphis office is located less than a mile west of Germantown, I chose to be involved with the Germantown Chamber because of the quality of the membership, both in terms of the companies that belong to the Chamber as well as the individuals that participate on behalf of the member companies. I’m a lifelong resident of Memphis and love Germantown (including playing for the soccer team Germantown Fury).  I truly value the relationship I have with the members of the Germantown Chamber, sharing their desire to see the area thrive. This is my community, and I love being involved and contributing to its success.
 

Has your business received any recommendations or awards?
FordHarrison was recognized in the 2021 Edition of U.S. News – Best Lawyers list of “Best Law Firms.”  The firm was recognized at a national level in three practice areas, including Employment Law – Management (Tier 1), Labor Law – Management (Tier 1), and Litigation – Labor & Employment (Tier 1). The firm also received 26 “Metropolitan First-Tier Rankings” for a variety of practice areas in 12 U.S. cities, 10 “Metropolitan Second-Tier Rankings” in nine U.S. cities, and five “Metropolitan Third-Tier Rankings” in three U.S. cities. Additionally, Best Lawyers selected 57 FordHarrison attorneys for inclusion in the 2021 edition of The Best Lawyers in America.
 
Locally, the firm’s Memphis office received Tier 1 rankings for Employment Law, Labor Law and Litigation (Labor & Employment), while four of our office’s attorneys were listed by Best Lawyers in the 2021 edition of Best Lawyers in America, including one who was named Lawyer of the Year for Labor Law. Additionally, five attorneys in the firm’s Tennessee offices have been selected for inclusion on the 2020 “Mid-South Super Lawyers” list or the 2020 “Mid-South Rising Stars” list by Super Lawyers magazine.



How has being a Chamber member helped your business?
Being a member of the Chamber has helped our firm stay in touch with businesses through the area, and help them by providing content that informs them on some of the most recent developments impacting their businesses and the relationship with their employees.  In doing so, several members of the Chamber have retained our firm for work, so the relationship has been incredibly beneficial for our firm and the clients with whom we have connected through the Chamber.  Aside from the direct impact, however, being a member of the Chamber keeps us all connected to a community that we are invested in and want to see succeed. 
 

Is there anything else you would like to add about your business?
The relationship we have with our clients is the most valuable thing to our firm and to our individual attorneys. Many of our friends and former colleagues are working at companies in the area, so we are invested in those relationships, and the level of client service we provide reflects the value that we place on those relationships. Being part of the Germantown Chamber is an extension of the commitment to service and pride we have in the city as well as to our firm.  


​FordHarrison is holding a webinar next Thursday, March 18th at Noon to explain what to expect in the new year in Employment Law as the Biden administration takes office. Please tune in to make sure you're business is on top of all the changes.
​ 
New Year, New Administration:
What To Expect in Employment Law As The Biden Administration Takes Office
Register here

Germantown's Campbell Clinic has been a Nationally Recognized Program in the Field of Pediatric Orthopaedics for Over 100 Years

2/10/2021

 
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When facing musculosketal issues, why should kids visit a pediatric orthopaedic specialist?  

A pediatric orthopaedic surgeon is the best-trained doctor to properly evaluate, treat, and manage musculoskeletal (bone, joint, or muscle) problems in a child from a newborn up through the teenage years. They have completed specialized training and gained advanced practice experience in managing children and their families. It’s important to know that children are not simply small adults. Children have different physiology and biology that creates a different set of problems, different patterns of injury, and require different treatments in order to avoid problems that may go on to be life-long. Moreover, pediatric orthopaedic surgeons know that children may have a hard time describing what is bothering them, answering questions, or cooperating with an exam. They are experienced in how to examine and treat children in a way that helps them to be relaxed and cooperative, as well as appreciating the concerns and anxiety of the family members. 
 
For parents, what are some warning signs that suggest their kids need to visit a pediatric orthopaedic surgeon?  

Pediatric surgeons manage a variety of conditions that involve the arms, legs and spine. Broken bones, problems walking, crooked limbs, curves in the spine, bone/joint infections, and sports-related injuries are just some examples of the conditions that pediatric orthopaedic surgeons routinely manage. If your child has pain in their arms, legs, or back that is interfering with their activities or disrupting their sleep, then they may benefit from an evaluation that starts with questions and an exam. They may require imaging such as an x-ray or MRI if necessary.
 
What are some common kid’s sports injuries you see and what is the return to play process like? 

More and more kids are playing year-round sports, often for multiple teams, and with more intense training or practices than in years past. As a result, the number of sports-related injuries is increasing in Memphis and across the U.S. A majority of injuries occur in the lower extremity involving the ankle, knee, or hip, but injuries to the arm and shoulder are also common. Most injuries can be managed with rest, limiting activity, ice, and size-appropriate braces. Others may require age-appropriate physical therapy with therapists experienced in working with children. Even less often, your child may require surgery in order to get back to normal activities and function. It is important that if your child does require surgery, that your surgeon and entire care team is experienced in managing children and teenagers. Before athletes can get back to safe play, it is imperative that they have received appropriate treatment and achieved their functional and return-to-sport goals.
 
In the past, Campbell Clinic has been regionally recognized with Le Bonheur as one of the best pediatric orthopaedic facilities in Tennessee. What are some factors that have contributed to your success?   
​
Campbell Clinic is currently the only orthopedic provider for Le Bonheur Children’s Hospital and Spence and Becky Wilson Baptist Children’s Hospital. We are a nationally recognized program for excellence in patient care, education, and leadership in the field of pediatric orthopedics for over 100 years. With nine specialty clinics at Le Bonheur and regular clinics at each of the Campbell Clinic locations as well as Jackson, TN and Tupelo, MS, the Campbell Clinic has never been better equipped to manage musculoskeletal problems in children across the Mid-South. 

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Dr. David Spence

For more information on Dr. David Spence,
visit:

https://www.campbellclinic.com/physician/david-spence/

To make an appointment:

Visit 
https://www.campbellclinic.com/request-an-appointment/ or call (901)759-3111

Germantown Locations:

7887 Wolf River Blvd.
Germantown, TN 38138

1400 S Germantown Rd. 
Germantown, TN 38138

Business In The Spotlight: Susan Heard Photography

1/25/2021

 
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Susan Heard Photography's specialties range from simple and eye-catching headshots to customized personal branding images for businesses of all sizes. In this week's B.I.T.S., hear about Susan's passion for photography and the Chamber.

Can you describe what your business offers?
I specialize in business headshots - helping each client from wardrobe selection to backdrop & styling of the session.
I offer anywhere from a 10 minute - 'in and out'  - to full 3 hour hair & makeup, with multiple wardrobe changes. My goal is to help you look your best - have fun- and have amazing images to help your business stand out and be noticed. 
​
Can you talk about when/why you made the decision to start your own business?
I have loved photography since I was a child. The opportunity arose in 2016 for me to put all I had into
turning my hobby into a full time business. And I couldn't be happier!
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What are your biggest challenges as a business owner?
One of the biggest challenges for me has been networking. As a former introvert, it has taken some time to learn how to get out there and help my business become visible. The Chamber has changed all that for me - I can now say I enjoy getting out, chatting with other business owners, and making new friends. 

What are your biggest rewards as a business owner?
I absolutely love it when my clients receive their photos and come back and tell me that it's the best photo they've ever had of themselves. My goal is for all of my clients to become friends, where they feel so relaxed that they forget the camera is there. I can then capture their true personality - and bring out their absolute best. 
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How long have you been in business?​
I have studied photography for decades, but became a full time business in 2016. 

How does your business give back to the community?
I work with children and families who are facing life threatening illnesses. Portraits of our loved ones are so important, and capturing beautiful memories for these families at no charge to them is a gift - not only to them, but to me as well.

Why did you choose Germantown for your business?
I love Germantown. To me, it's the heart of the business community. The Germantown Chamber and it's members are so inviting & always willing to help each other. ​
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How has being a Chamber member helped your business?
The Chamber has helped in many different aspects of my business. It has helped me grow - learning the "business side" of owning my own business. Most of us love what we do - our craft. But - the business side - sometimes we have to learn that as we go. The Chamber has been an invaluable tool in helping me navigate through those first few years. 

Being a Chamber member has also connected me with some amazing people. I have made friends, made business connections, and have also gained many new clients through other Chamber members. I would definitely recommend becoming a Chamber member to anyone that is considering it. It is such a small investment - and you get so much in return. ​​
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Business In The Spotlight: Regel Pharmalab

1/19/2021

 
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Regel Pharmalab is a compounding pharmacy dedicated to the art and science of compounding. If you have a prescription with a side effect you can't tolerate, an allergy to a certain ingredient, or just can't get your medication down, the pharmacists at Regel Pharmalab can hand make your prescription to fit you.

Can you describe what your business offers?
Compounding pharmacy services to the general public, medical professionals, including veterinary medication, in addition to offering vitamin and nutrient supplements, as well as bio-identical hormone replacement.

How long have you been in business?
Since 2003 (18 years).How does your business give back to the community? Support local high schools and local medical-related events with sponsorships.

Why did you choose Germantown for your business?
The heart of our business is serving the residents in the Germantown area which is why we relocated from Cordova in 2012.
​
How has being a Chamber member helped your business?
Provides more local engagement with other area small businesses like ourselves.

Regel Pharmalab
1352 Cordova Cove
Germantown, TN 38138
​901-757-9434

*As our way to say Thank You to our fellow Germantown Chamber of Commerce members we are offering a 10% discount through 12/31/2021 to each member for online purchases of retail products purchased via www.RegelPharmalab.com (excludes prescription medication)*

Business in the Spotlight: Follow App

1/11/2021

 
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Our very own Chamber Ambassador, Robert Yates, has created an app for an entirely new way of networking and keeping up with your business contacts. In this week's B.I.T.S (Business In The Spotlight), he shares where he got the inspiration. 

Follow App is the new, virtual Rolodex, except that Follow App takes it one step further, going everywhere your phone goes. Not only does it organize your contacts in ways that make access quick and simple (like industry, alphabetically, frequency of use, etc.) but it also makes reaching out and connecting to those contacts that much easier. The minute you enter a room, Follow App goes to work for you, circulating the room, connecting you to people you haven't even seen yet, and introducing YOU to the rest of the world!


Can you describe what your business offers?
Follow App gives back our users’ frequently missed opportunities to connect with their next referral partner or client while attending networking events. Follow App helps professionals find the right connection to grow their business while keeping them safe in such uncertain times.

Can you talk about when/why you made the decision to start your own business?
The idea sparked a year or so back, after attending a City Current breakfast with the Germantown Chamber. I left feeling as though I may have missed opportunities to network with the “right” person to grow my business.
I always get so much from our events but can’t help but wonder if I overlooked something. Throughout this year of development, we realized our app is needed now more than ever. With the need to be safe in conflict with the need to connect, we believe Follow App can bring peace of mind to “business as usual.”

How long have you been in business?
A little over a year in development, networking to build the right team, and quality product for the Chamber and their members.
​
How does your business give back to the community?
We will be giving back 10% to the Saving Lost Kids, an organization that is close to my heart.
Why did you choose Germantown for your business? 
In my opinion, Germantown is the most welcoming Chamber in the Midsouth. I felt at home the moment I walked into my first luncheon. The Chamber is truly about helping others and helping you grow your business. Ironically, so is the Follow App.

What are your biggest challenges as a business owner?
The biggest challenge to date would be juggling work-life balance as a new business owner. It’s tough for me to find an off switch.
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 What are your biggest rewards as a business owner?
Seeing the idea take shape and our vision come to fruition is the ultimate reward. Follow App is serving its purpose by helping business professionals grow their business while staying safe.

 How has being a Chamber member helped your business? 
The Chamber has helped foster professional relationships to grow not only my business, but others as well through referrals.

​Please check us out at https://thefollowapp.co/
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